1 Year Warranty

 

We stand behind our product, I do care greatly that you are able to wear your loved jewelry. Most often you can send it back for repairs at little or no cost to you. Here are some general guidelines of what we cover.

 

  • We use materials that are listed in each description, so you can make an informed decision of what is right for you. We do not replace for normal metal reactions and wear. Items marked as non-tarnishing, if they would tarnish, we would replace/repair.

 

  • Pendant/Clasp comes off or something breaks - once cause is determined we would come up with a solution (we want to find out the cause to know if we need to make adjustments for you in the item to prevent it from happening again, or if it was a flaw on our side that then needs to be repaired)

 

  • Stretch bracelets are not covered