• Charge Statement: Jewelry by Jamie LLC
• Discreet Shipping: Packages are shipped discreetly for your privacy
• Packaging: Arrives in a jewelry box
• Extras: Polishing cloth included
• Ownership Certificate: Optional
• Gift Options: Gift wrap and personalized message available

At Captive Collars®, we understand how important timely delivery is.

Express Delivery: Estimates are provided at checkout.

Economy Shipping: If you’re not in a rush, we offer an economy option. Orders are made within 2 weeks and shipped via USPS Ground.

For full shipping details, please visit our Shipping Policy.

Yes, send your idea and we will let you know if we can work with you to create it.

We can ship to some international countries from our Etsy shop which you can find here https://www.captivecollars.etsy.com

Do you cover customs duties or taxes?

No. All customs, duties, taxes, and import fees are the responsibility of the customer.

All sales are final due to hygiene and safety considerations. No resizes, exchanges, returns, or refunds are offered. . This also includes no price adjustments on purchases made prior to sales or markdowns.

If Captive Collars® makes an error on an order, please contact us within 72 hours so we can correct it. Orders can only be canceled if they are still unfulfilled.