Contact information

Contact Captive Collars®

We would love to hear from you! If you have questions about sizing, materials, lock options, custom designs, or an existing order, please feel free to reach out.

Email us at: sales@captivecollars.com

You can also use the contact form below, and we will get back to you as soon as possible.

❓ Before Contacting Us

Many common questions can be answered in our helpful guides:

• FAQs — Answers to common questions about ordering, products, and policies
• Sizing Guide — Help choosing the correct size before ordering
• Jewelry Care Guide — Care instructions for your jewelry
• 30-Day Product Guarantee — Information about coverage and qualifying issues